Privacy Policy

1. Introduction

Zhejiang Jiuhe Electrical Machinery Co., Ltd. ("we," "us," or "our") respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, jiuhemotor.com (the "Site"), and when you engage with us for inquiries, technical specifications, or business transactions regarding our electric motors and related products.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Data"). In the context of our B2B operations, this typically includes:

A. Information You Voluntarily Provide to Us

• Contact Information: Name, job title, company name, email address, phone number, and shipping/billing addresses provided when you fill out Request for Quotation (RFQ) forms or contact forms.
• Business Communications: Details regarding your motor specifications, testing standard requirements (such as UL, CE, or CCC), order history, and records of technical discussions when you communicate with our sales or engineering teams.

B. Information Collected Automatically

• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, pages viewed, time spent on pages, and referring website addresses.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Fulfilling Requests: To respond to your RFQs, provide detailed motor specifications, process orders, and manage customer service disputes or quality control inquiries.
• Site Operation & Security: To administer our Site, maintain our infrastructure, and utilize security and content delivery networks (such as Cloudflare) to prevent malicious activity, DDoS attacks, and unauthorized access.
• Business Communication: To send you technical updates, administrative information, changes to our terms, conditions, and policies, or updates regarding manufacturing processes.
• Marketing: To send you newsletters or promotional materials regarding our products, provided you have not opted out of receiving such communications.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

• Essential Cookies: Required for the operation of our Site and server infrastructure (e.g., Cloudways session routing, Cloudflare security tokens).
• Analytics Cookies: Used to analyze Site traffic and user behavior to optimize our web design and B2B marketing strategies.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

5. Disclosure of Your Information

We do not sell your personal or business data. We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including website hosting, data analysis, email delivery, and customer service.
• Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. International Data Transfers

As a global manufacturing supplier, your information may be transferred to, stored, and processed in countries other than the one in which you reside, including our manufacturing and administrative facilities in China, or where our hosting servers are located. We take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable global privacy laws.

7. Data Security

We use administrative, technical, and physical security measures (including SSL encryption) to help protect your Personal Data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Your Data Protection Rights

Depending on your location (such as the EEA, UK, or California), you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: